If you have ordered a personalised necklace or lipgloss, please leave at least 4-6 weeks to deliver your order. Due to the personalisation nature of the product, we do our best to ensure we cater to your needs as beautifully as possible.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Our necklaces are made from stainless steel, a material known for its resistance to corrosion, rust, and tarnishing. This durability ensures that our necklaces remain in good condition, perfect for everyday wear compared to other materials like silver or gold. 

Yes, the lipliners can be used like a normal pencil! You can use any sharpener to sharpen the lipliner and wind it up.